When you make an order, we need information such as your name, email address and delivery address. Your credit/debit card details will only be used by our payment processing company (Paypal), we will not see or store your card details. This information allows the transaction to take place, your parcel to be delivered, and allows us to contact you about the delivery if there are any issues.
We record your name and contact details, as well as information about the orders you have placed so that we can deal quickly with any queries, and so that, once registered, you can make future orders more quickly and easily.
We also keep a record of any email correspondence we have with you, this allows us to keep track of any concerns or queries you have had.
You can remove your email address from all mailing lists by sending an email to firstname.lastname@example.org at any time.
If you wish to see the data we hold about you, please write to: Data Protection, Plum Ethical, West Wing Coach House, Trawsgoed, Aberystwyth. SY23 4HS. Quote your name and any email addresses you have used when contacting or ordering from us.
'Cookies' allow websites to remember visitors, and any data that visitor has entered onto the website. Cookies not only allow visitor to be remembered between website visits, they also allow shopping baskets to be filled as you move around the shop. Without cookies webstores such as Plum Ethical would not work.
If you wish, you can set your browser to reject cookies (see instructions at www.aboutcookies.org), however if you do so the Plum Ethical website won't work, along all other online shops that we know.
All purchases through Plum Ethical are securely processed through Paypal on their secure servers. You do not need to be registered with Paypal, but they will require your name and address to check your credit card details. For more information about PayPal and their privacy and security policy, please see http://www.paypal.co.uk/uk.